ASSC
Fine analysis of opinions in corpuses of Customer Satisfaction (ASSC)Date: 10/2019 – 02/2023Funding: AutresCall: MMAPartners: MMA (France)URL: https://lium.univ-lemans.fr/asscLIUM Participant(s): Nathalie CamelinNicolas DuguéSylvain MeignierRémi BouvetMohamed EttalebThe MMA group (Mutuelles du Mans Assurances), the leading player in property and casualty insurance in France, is highly involved in the analysis of customer paths. In a customer relationship strategy, […]